Help

To return orders placed before April 1st, please contact the customer service.


 

RETURN PROCEDURE

return

1. By logging in the My Account or Order Status sections from the Help Area and entering the email and order number, you can indicate the goods for which you want to start the online return procedure. In case of issues, you can start the return procedure also by contacting our Client service.

 

return

2. Securely repackage your item(s) in the original order box if possible, if not use appropriate packaging for shipment. Please ship your return items to:
DIESEL SPA C/O
DHL Supply Chain
Via Scovizze, 1 / 36033 ISOLA VICENTINA (VI) / Italy

 

return

3. We will verify and accept your order within 1-3 business days from when we receive your return. We will send you an email to confirm the credit has been issued.

 

 

Diesel will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged.

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.

 

We will respont to every message within 1 working day. Monday to Saturday, excluding national holidays.

CLIENT SERVICE

PhonePhone: 0230321047
  From 9 am to 8 pm CET (from 8 am to 7 pm GMT), Monday to Saturday.


EmailE-mail
From 9 am to 8 pm, Monday to Saturday